What Causes Technological Adoption

Popular culture presents consumer technology as a never-ending upward progression that continuously makes things better for everybody. In reality, new tech products usually involve a set of tradeoffs where improvements in areas like usability or design come along with weaknesses in areas like privacy & security. Sometimes new tech is better for one community while making things worse for others. Most importantly, just because a particular technology is “better” in some way doesn’t guarantee it will be widely adopted, or that it will cause other, more popular technologies to improve.

In reality, technological advances are a lot like evolution in the biological world: there are all kinds of dead-ends or regressions or uneven tradeoffs along the way, even if we see broad progress over time.

Anil Dash writing in Medium