Why confusion makes some people creative and other people crazy

Not everyone has the same impulse when it comes to ambiguity. Some people are very uncomfortable with confusion, and their minds jump to quick decisions in the face of uncertainty. Others are content to be confused a while, and may even find it makes them more creative. Even with this article, some may have read the ambiguous headline and been intrigued -- while others may have felt annoyed or daunted.

Psychologists describe the degree to which people seek out certainty as their "need for closure." This trait varies not just from person to person, but also with environmental factors, like fatigue, time pressure and stress.

The need for closure doesn’t have anything to do with intelligence, but it can have a powerful influence on your behavior -- including your capacity to innovate, your predilection for stereotyping, and your ability to make decisions in times of crisis.

Ana Swanson writing in the Washington Post

The Neutral Zone

Anyone who has ever remodeled a house knows a good deal about personal transitions because such an undertaking replicates the three-part transition process. It starts by making an ending and destroying what used to be. Then there is the time when it isn’t the old way any more, but not yet the new way, either. Some dismantling is still going on, but so is some new building. It is very confusing time, and it is a good idea to have made temporary arrangements for dealing with this interim (“neutral zone”) state of affairs--whether it is temporary housing or a time of modified activities and reduced expectations to make the old housing work. And as the contractors always warn you, remodeling always takes more time and money than new construction. Good advice in regard to transition, too.

William Bridges, Transitions